Privacy Policy
Effective Date: 09.01.2024
Encore Community Services (“Encore,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our services, including visiting our website, using our programs, and communicating with us.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
This includes information that can identify you as an individual, such as:
- Name
- Email address
- Mailing address
- Phone number
- Date of birth
- Payment information for donations or services
- Emergency contact information
1.2 Non-Personal Information
This includes information that cannot be directly linked to your identity, such as:
- Browser type and version
- Device information
- Pages viewed on our website
- IP address
- Cookies and other tracking technologies
2. How We Use Your Information
Encore Community Services uses the information collected to:
- Provide and improve our services
- Process donations and issue tax receipts
- Communicate with you about events, programs, and updates
- Respond to your inquiries or requests
- Ensure safety and security within our programs
- Comply with legal obligations
3. How We Share Your Information
We respect your privacy and do not sell your personal information. However, we may share your information in the following situations:
- With trusted third-party service providers: These providers assist us with payment processing, event registration, or website management.
- With partners and affiliates: For joint programs or fundraising efforts.
- For legal reasons: If required by law, regulation, or legal process, or to protect our rights, safety, or the public.
- With your consent: If you explicitly agree to share your information for a specific purpose.
4. Data Security
We take reasonable precautions to safeguard your personal information. We use industry-standard security measures, such as encryption, secure payment gateways, and limited access to sensitive data, to protect against unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content. You can control or disable cookies through your browser settings, but this may affect certain functionalities of our website.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may ask us to correct any inaccuracies in your information.
- Deletion: You may request that we delete your personal information, subject to certain legal restrictions.
- Opt-out: You may unsubscribe from our communications or object to the processing of your data for specific purposes.
To exercise any of these rights, please contact us at the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these external websites.
8. Children’s Privacy
Encore Community Services does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Encore Community Services
Address: 239 West 49th Street New York, NY 10019
Phone: 212-581-2910
Email: info@encorenyc.org